ITMARK para Serviços

O modelo ITmark para serviços é um esquema de certificação pensado para as PMEs de IT que permite alcançar melhores níveis de eficácia organizacional nos processos de negócio dedicados ao desenvolvimento de serviços.

This framework is based on CMMI (Capability Maturity Model Integration), 10², EFQM (European Foundation for Quality Management), ISO 9001, ISO 27001 and ISO 27002.

Why implement it?

  • Process improvement de gestão de serviços.
  • Software architecture and development process certification e simplificação dos processos através de boas práticas;
  • Utilização de ferramentas que permitem melhoria dos processos de Agile e de gestão de mudança.

Did you know that the ITmark model is flexible and compatible with other process improvement models?

How we perform.

Requirements Analysis

Identification of requirements that the organization does not comply with

Interviews & Documentation Review

Adjusted to the content of the documents and tools used, adapting to the company's context

Results presentation

Moment of assessment of the organization's compliance level at different stages

Certification

External audit carried out by an independent auditor

Benefits

What are the benefits for your company?

Quality

Maior agilidade e eficiência na execução dos processos

Cost reduction

Low cost and quick implementation of improvements

Acknowledgment

Allows international recognition of organizations making them more competitive

Comunicação

Maior interação entre a empresa e os seus clientes

The ITmark eBook is here!

Download the eBook for free and how to reduce costs and increase the quality of your products and services
with the ITmark model.

Services

Get to know some of the areas where we operate.

CMMI for Development
CMMI for Services
ITMARK DSENVOLVIMENTO

CMMI Services

Duration: 24h

Make your registration

LEARN MORE

Service Management

Duration: 8h

Make your registration

LEARN MORE

Conquer new professional opportunities.

Stay tuned for upcoming trainings

Contact form.

We are here to help! Get in touch with us.

Request further information.

By submitting your data, you agree with our Privacy Policy.