ITMARK para Serviços

O modelo ITmark para serviços é um esquema de certificação pensado para as PMEs de IT que permite alcançar melhores níveis de eficácia organizacional nos processos de negócio dedicados ao desenvolvimento de serviços.
This framework is based on CMMI (Capability Maturity Model Integration), 10², EFQM (European Foundation for Quality Management), ISO 9001, ISO 27001 and ISO 27002.
Why implement it?
- Process improvement de gestão de serviços.
- Software architecture and development process certification e simplificação dos processos através de boas práticas;
Utilização de ferramentas que permitem melhoria dos processos de Agile e de gestão de mudança.

Did you know that the ITmark model is flexible and compatible with other process improvement models?
How we perform.
Requirements Analysis
Identification of requirements that the organization does not comply with
Interviews & Documentation Review
Adjusted to the content of the documents and tools used, adapting to the company's context
Results presentation
Moment of assessment of the organization's compliance level at different stages
Certification
External audit carried out by an independent auditor
Benefits
What are the benefits for your company?
Quality
Maior agilidade e eficiência na execução dos processos
Cost reduction
Low cost and quick implementation of improvements
Acknowledgment
Allows international recognition of organizations making them more competitive
Comunicação
Maior interação entre a empresa e os seus clientes

The ITmark eBook is here!
Download the eBook for free and how to reduce costs and increase the quality of your products and services
with the ITmark model.
Services
Get to know some of the areas where we operate.
CMMI Services
Duration: 24h
Service Management
Duration: 8h
Contact form.
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