The CMMI for Services was based on CMMI concepts and practices and other standards and models focused on IT service management. This model helps organizations provide their services with higher quality, more efficiently and more effectively.
The CMMI for Services translates into a new dimension of best practices in service management that complement the software development cycle, acting as a catalyst for a service culture in companies traditionally oriented towards product development.
Why implement it?
- Following a continuous improvement guideline, with impact on multiple processes integrated in an organization;
- Reinforcement in performance improvement and in the quality of the services provided;
- Orientation on the definition of requirements, compliance with agreements and capacity management for continuous provision of services;
- Support on the business long-term strategy .
Strongstep was responsible for the first successful process implementation in Portugal, according to the CMMI standard for Services.
How we perform.
Identification of requirements that the organization does not comply with
Training and raising awareness of those responsible for critical areas
Workshops & Follow-ups
Adjusted to the content of the documents and tools used, adapting to the company's context
Moment of assessment of the organization's compliance level at different stages
External audit carried out by an independent auditor
What are the benefits for your company?
What our customers say.
A Deloitte Delivery Center achieved certification in CMMI Services through the completion of the project in partnership with Strongstep.
This model helps organizations to provide their services with greater quality, efficiency and effectiveness.