The CMMI for Services was based on CMMI concepts and practices and other standards and models focused on IT service management. This model helps organizations provide their services with higher quality, more efficiently and more effectively.

The CMMI for Services translates into a new dimension of best practices in service management that complement the software development cycle, acting as a catalyst for a service culture in companies traditionally oriented towards product development.

Why implement it?

  • Following a continuous improvement guideline, with impact on multiple processes integrated in an organization;


  • Reinforcement in performance improvement and in the quality of the services provided;


  • Orientation on the definition of requirements, compliance with agreements and capacity management for continuous provision of services;


  • Support on the business long-term strategy .

We have a completely free new service assessment

Strongstep was responsible for the first successful process implementation in Portugal, ccording to the CMMI for Services standard.

How we perform.

Project Planning

Identification of requirements with which the organization is not in compliance


Training and awareness-raising of those responsible for critical areas

Workshops & Follow-ups

Tailored to the content of documents and tools used, adapting to the company's context

System Review

Moments of assessing the organisation's compliance level at different stages


External audit conducted by an independent auditor


What are the benefits for your company?


Guarantee of results according to customer expectations

Cost reduction

Incident forecasting and control in impact of process interruptions


Top quality service delivery


Improving the structure of services generates more profit for organizations

Case Studies

What our customers say.


The Deloitte Delivery Center achieved certification in CMMI Services through the completion of the project in partnership with Strongstep.

This model helps organizations to provide their services with greater quality, efficiency and effectiveness.


Get to know some of the areas where we operate.

ITMARK for Development
CMMI for Development
ISO 27001

Service Management

Duration: 8h

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Business Continuity

Duration: 8h

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