The CMMI for Services was based on CMMI concepts and practices and other standards and models focused on IT service management. This model helps organizations provide their services with higher quality, more efficiently and more effectively.
The CMMI for Services translates into a new dimension of best practices in service management that complement the software development cycle, acting as a catalyst for a service culture in companies traditionally oriented towards product development.
Why implement it?
- Following a continuous improvement guideline, with impact on multiple processes integrated in an organization;
- Reinforcement in performance improvement and in the quality of the services provided;
- Orientation on the definition of requirements, compliance with agreements and capacity management for continuous provision of services;
- Support on the business long-term strategy .
How we perform.
Identificação dos requisitos nos quais a organização não está em conformidade
Formação e consciencialização dos responsáveis pelas áreas críticas
Workshops & Follow-ups
Ajustados ao conteúdo dos documentos e ferramentas utilizadas, adaptando-se ao contexto da empresa
Momento de avaliação do nível de conformidade da organização em diferentes etapas
Auditoria externa realizada por auditor independente
What are the benefits for your company?
What our customers say.
The Deloitte Delivery Center achieved certification in CMMI Services through the completion of the project in partnership with Strongstep.
This model helps organizations to provide their services with greater quality, efficiency and effectiveness.