The CMMI Services training covers the key components of the CMMI V2.0 model for services and the main differences between CMMI V1.3 and CMMI V2.0. This training consists of two parts: "Foundations of Capability" and "Building Services Excellence." At the end of the training, a certificate issued by the CMMI Institute will be granted.

Anyone interested in improving the capability and performance of a company's business.

The CMMI Services training enables:

• Knowing the CMMI model as a tool to add value to your business
• Use the CMMI Services v2.0 model to assess, improve and maintain the capability and Performance of company and business processes
• Describe the components of the CMMI model
• Know the CMMI assessments and the value they add to the companies' business.

• Trainees who have the CMMI 1.3 introductory course (Development or Services)
• Trainees who have taken the CMMI V1.2 (Development or Services) introductory course and the CMMI 1.3 upgrade training
• Trainees who have taken the introductory CMMI V1.1 course and the successive refresher courses for CMMI 1.2 and CMMI 1.3.

• Business improvement and performance;
• CMMI model structure and best practice grouping;
• Good practices in service projects;
• Improve the performance of service delivery activities;
• Life cycle and outcomes for service delivery;
• Plan and manage service delivery projects;
• Select and manage suppliers;
• Make technical decisions related to service delivery;
• Build and maintain the necessary capacity;
• Analyse the performance of service projects;
• Maturity levels and capacity;
• CMMI Evaluations

Certified trainer by the CMMI Institute..