ISO 9001 Lead Auditor
Duration:12 hours Time:Working hours
Description
Addressed to
Goals
Pre-requisites
Program
Instructor
Description
ISO/IEC 90001 Internal Auditor training enables you to develop the knowledge required to conduct a Quality Management System (QMS) audit, applying widely recognized auditing principles, procedures, and techniques.
Addressed to
- Auditors who intend to conduct and lead Quality Management System (QMS) certification audits
- Project managers or consultants who want to master the QMS audit process
- Quality team members
- Expert quality consultants
- Technical experts who want to prepare for a quality management auditing role
Goals
- Ensure the identification of the team's real needs;
- Involve the organization's structure in the construction of the formative program; Ensure the identification of the team's real needs;
- Know in more detail the critical success factors of training;
- Acquire skills to support an organization in implementing, managing, and maintaining QMS according to ISO/IEC 9001.
Pre-requisites
Must have knowledge of how management systems work and in particular the requirements of ISO/IEC 9001. General knowledge of English.
Program
- Introduction
- Quality Management Systems - ISO 9001:2015
- Standard requirements
- Audits - ISO 19011:2018
- Type of Audits
- Auditor's role
- Audits' Program
- Conducting an audit
- Lessons Learned
Instructor
Bruna Batista is a Process Improvement Consultant at Strongstep - Innovation in Software Quality. She began her professional career as Technical and Quality Manager of a laboratory accredited by IPAC by ISO 17025. In 2016, she became Quality Manager in a multinational company in the area of Software/IT Development, being responsible for the implementation and maintenance of the Integrated Management System (ISO 9001, NP4457, CMMI Dev-3, ISO 27001, ISO 17025, GDPR requirements) and also taking responsibility for the area of Health and Safety at Work. She has 8 years of experience in Management Systems, is an internal auditor certified by APCER and has extended her knowledge in other areas, particularly in NP 4552:2016 in consulting and auditing.
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