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1-ITMark business evaluations

• IT PMEs have the feeling that improvement modules are “too heavy” for them;
• PMEs implement this models only if demanded by its customers
• An adequate PME module should help to:
  • Improve Software Process;
  • Improve other important processes, like business area and information security;
  • Entering quality culture;
  • Recognizing excelence.

• ITMark is a certificate specifically designed for IT PMEs;
• ITMark allows IT PMEs to:
  • Evaluate the technical and management processes through models and standards recognized on the IT industry;
  • Starting an improvement initiative;
  • Obtaining organization’s committement visibility and acknowledgement with quality.

 

• Business management process avaliation, according to the European Software Institute – Tecnalia’s methodology:
  • Ten squared (10²), EFQM e ISO9001
    •  10² is methodology tool to evaluate Business Management related to the best industry practices (“benchmarking”);
    • Particularly usefull for software organizations;
    • 71 business items classified in 10 categories.

 

• Atividades:
  • Os consultores explicam as categorias e conceitos de negócio
  • São avaliadas 10 categorias do método
  • Os dados de avaliação são inseridos na ferramenta e é obtido o relatório com os resultados da avaliação
• Exits:
  • Business evaluation presentation;
    • Current situation of business evaliuation, 10 categories;
    • According to international benchmarking, taking into account enterprise’s life cycle stage;
    • Business action plan development, to be implemented in a 6 months period;
    • Re-evaluation of the current situation after the implementaion period.
  • Analyzed categories:
    • Market;
    • Management;
    • Products and Services;
    • Marketing, Sales and Distribution;
    • Strategic Plan;
    • Financial Management;
    • Customer Profile Analysis;
    • Investement Factors;
    • Production and Development;
    • Human and Society Resources.

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