Which is?
The CMMI for Services model was based on CMMI concepts and practices and other standards and models focused on IT service management. This model helps organizations to provide their services with more quality, more efficiently and more effectively.
CMMI for Services results in a new dimension of best practices in service management that complement the software development cycle, acting as a catalyst for a service culture in companies that are traditionally oriented towards product development.
CMMI FOR SERVICES
Why implement it?
• Follow up on a guide for continuous improvement, with impact on multiple processes integrated in an organization;
• Guidance in the definition of requirements, compliance with agreements and management of capacity for continuous service provision;
• Support in the organization's long-term business strategy.
Strongstep was responsible for the first successful implementation of processes in Portugal, according to the CMMI standard for Services.
CMMI FOR SERVICES
How we perform?
• Project planning and evaluation;
• Training;
• Continuous monitoring and support in reporting;
• Definition and implementation of processes;
• Certification.
Benefits
Motivation.
Guaranteed results according to the customer’s expectations.
Cost reduction.
Forecasting incidents and controlling the impact of process disruptions.
Recognition.
High-level service quality.
Profitability.
Improving the structure of services generates more profit for organizations.
