ISO 22301 training is about specifying requirements in order to help respond, effectively, to occurrences that may interrupt the normal functioning of the organization.

• Members of a business continuity team;
• IT professionals who want to gain fundamental knowledge about the main processes of a Business Continuity Management System (BCMS);
• Elements or any persons involved in the implementation of ISO 22301;
• Technical personnel involved in operations related to the BCMS;

• Understand the purpose and benefits of a Business Continuity Management System
• Know the main concepts associated with Business Continuity Management
• Describe the content of ISO 22301:2019
• Design, implement and maintain a Business Continuity Management System

Reading skills in English.

• Background
• Terms & Definitions
• Benefits of a Business Continuity Management System
• Requirements
• Implementation Process and Certification Process

Bruna Batista is a Process Improvement Consultant at Strongstep - Innovation in Software Quality. She began her professional career as Technical and Quality Manager of a laboratory accredited by IPAC by ISO 17025. In 2016, she became Quality Manager in a multinational company in the area of Software/IT Development, being responsible for the implementation and maintenance of the Integrated Management System (ISO 9001, NP4457, CMMI Dev-3, ISO 27001, ISO 17025, GDPR requirements) and also taking responsibility for the area of Health and Safety at Work. She has 8 years of experience in Management Systems, is an internal auditor certified by APCER and has extended her knowledge in other areas, particularly in NP 4552:2016 in consulting and auditing.