CMMI SVC

The CMMI for Services was based on CMMI concepts and practices and other standards and models focused on IT service management. This model helps organizations provide their services with higher quality, more efficiently and more effectively.

The CMMI for Services translates into a new dimension of best practices in service management that complement the software development cycle, acting as a catalyst for a service culture in companies traditionally oriented towards product development.

Why implement it?

  • Following a continuous improvement guideline, with impact on multiple processes integrated in an organization;

 

  • Reinforcement in performance improvement and in the quality of the services provided;

 

  • Orientation on the definition of requirements, compliance with agreements and capacity management for continuous provision of services;

 

  • Support on the business long-term strategy .

We have a completely free new service assessment

Strongstep was responsible for the first successful process implementation in Portugal, ccording to the CMMI for Services standard.

How we perform.

Project Planning

Identificação dos requisitos nos quais a organização não está em conformidade

Training

Formação e consciencialização dos responsáveis pelas áreas críticas

Workshops & Follow-ups

Ajustados ao conteúdo dos documentos e ferramentas utilizadas, adaptando-se ao contexto da empresa

System Review

Momento de avaliação do nível de conformidade da organização em diferentes etapas

Certification

Auditoria externa realizada por auditor independente

Benefits

What are the benefits for your company?

Motivation

Guarantee of results according to customer expectations

Cost reduction

Incident forecasting and control in impact of process interruptions

Acknowledgment

Top quality service delivery

Profitability

Improving the structure of services generates more profit for organizations

Case Studies

What our customers say.

 

The Deloitte Delivery Center achieved certification in CMMI Services through the completion of the project in partnership with Strongstep.

This model helps organizations to provide their services with greater quality, efficiency and effectiveness.

Services

Get to know some of the areas where we operate.

ITMARK for Development
CMMI for Development
ISO 27001

Service Management

Duração: 8h

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Business Continuity

Duração: 8h

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